PARKING:
Please note it is essential that all prospective clients are aware when making a booking that we offer parking for a maximum of 4 cars. Due to the size and the lay out of the village no other convenient parking is available.
01947 881080
Terms & Conditions
1. Booking your holiday & payment
To secure a booking for Grange Farm, a £ 200 deposit is required. The balance is due six weeks before the starting day of the rental period. Bookings made less than two months before the start of the rental period, must be paid in full.
Payments are accepted by Cheque or bank transfer. After receipt of the deposit and / or balance, and the cheque has cleared, your booking will be confirmed via surface mail.
If payment is not received in time, we reserve the right to cancel your booking, in which case condition 2 applies.
2. Cancellation Policy
If through unforeseen circumstances you have to cancel your holiday you must let us know in writing as soon as possible. On receipt of such notice we will do our best to re-let the house. If we are successful we will refund you your money (or part if we are only able to re-let the cottage for part of your rental period) less £100.00 per week / weekend for our administration costs. If we are not able to re-let the house, you will be liable to pay 100% of the total price.
We advise you to take out cancellation insurance.
3. What we expect of you
3.1 On the starting day of your rental period, you can enter the house at 4:00 pm. On the day of departure, please leave the property by 10:00 am.
3.2 You must look after the house and its content and leave it in the same condition as it was on your arrival. You will be responsible for the cost of any damages, breakages, losses and any extra cleaning or repair costs which arise due to your non-compliance with this condition.
3.3 We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you or any member of your party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to property, we are entitled, without prior notice, to terminate the booking of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation or other service. We will have no further responsibility toward such person(s). No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.
3.4 Respect the no-smoking policy throughout the whole of the house.
3.5 You are not allowed to bring any pets into the property.
4. Parking
Please note it is essential that all prospective clients are aware when making a booking that we offer parking for a maximum of 4 vehicles for Grange Farm, and 2 vehicles for Century's End Cottage. Due to the size and the lay out of the village no other convenient parking is available.
5. Rights of Entry
We reserve the right to enter the property to inspect the house and/or carry out any necessary repairs or maintenance.
6. Complaints and problems
In the unlikely event that you have any reason to complain or experience any problems with your holiday, you must inform us immediately. Until we know about a problem or complaint, we cannot begin to resolve it.
Grange Farm Holiday Cottage, Grange Farm, High Hawsker, Whitby, N-Yorks. YO22 4LF
Terms & Conditions dh01
